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WORKSHOP ON NARRATION AND KNOWLEDGE MANAGEMENT
EXPLORING THE LINKS BETWEEN ORGANIZATIONAL NARRATIONS AND KNOWLEDGE MANAGEMENT

EIASM, BRUSSELS, DECEMBER 4-5, 2003
CHAIRPERSONS

Georg SCHREYÖGG
Professor of Management
Freie Universität Berlin
Germany

Jochen KOCH
PhD Lecturer
Berlin
Germany

BACKGROUND

"All relevant knowledge is narrative knowledge". Statements like this come more and more to the fore in the discourse on organizational knowledge and its management. No doubts, recently organizational narrations have attracted a lot of attention. For instance, Communities of Practice are assumed to stir and to distribute stories told among experts - stories that contain and transfer "narrative knowledge" of that community. Similarly, studies on technical knowledge transfer have shown that service technicians exchange their experiences primarily in the form of narrations. "Oral cultures" seem to have a major impact on processing knowledge in organizations.

These insights reflect on a more general level that organizations can be seen and analyzed as a complex web of narrations. It is widely accepted by now that narrations are one of the basic elements in organizational sense-making processes. Storytelling is the preferred "sense-making currency" (Boje 1994: 434) and the organizational memory system is also constituted, maintained and changed by stories. The focus on narrations seems to replace increasingly the conception of tacit knowledge that dominated the field for quite a while.

The notion of narration raises a lot of questions concerning the form and functions of narrations and how they are related to knowledge. Whilst in organizational studies the interest in narrations is relatively new, there is a long standing tradition in literature discourse and in the arts in general. For that reason it seems to be promising to include the art-perspective and to explore the aesthetic side of narrations as well. On the other hand narrations in organizations are certainly different from art, they are regular elements of everyday work life. It is exactly this tension between an aesthetic and a non-aesthetic understanding which makes the topic of narrations so appealing and difficult to capture at the same time.

WORKSHOP PROGRAMME

Please click HERE to download the workshop programme.

PRACTICALITIES
LOCATION :

The workshop will take place in the new premises of EIASM (Place De Brouckère-plein 31, 1000 Brussels). These are located in the second floor of the Hotel Métropole .

The Hotel Métropole is marvelously well located right in the historical centre of Brussels, just a few steps away from the “Grand-Place”, the “Bourse” and the “Theatre de la Monnaie” and close to the central and north railway stations, that each have direct connections to Brussels International airport.

For joining instructions, please have a look on :

http://www.eiasm.be/contactus/howtoreach/index.html

or on :

http://www.eiasm.be/contactus/roadmap/index.html

ACCOMMODATION :

In case you need a hotel reservation, here are 2 hotels suggested.

* Citadines Apart'hotel
51 quai au Bois à Brûler - 1000 Brussels
Tel 32 2 221 14 11 - Fax 32 2 2211599 - stecatherine@citadines.com
http://www.citadines.com
Special rates for a studio (for 1-2 pers) : 87 EUR breakfast excluded.
Please mention "EIASM " when making your reservation.

* Hotel Ibis (Ste Catherine)
Rue Joseph Plateau 2 - 1000 Brussels
Tel 32 2 5137620 - Fax 32 2 5142214 - www.ibishotel.com
http://www.ibishotel.com

RESOTEL can also help you to find a room at a competitive price : info@resotel.be (also valid for the Métropole Hotel !)
Here is the search system of the company RESOTEL : http://www.belgium-hospitality.com/

 Fees will be posted shortly

Payments should be made by :

  • The following credit cards: Visa or Eurocard/Mastercard/Access

DOWNLOAD LIST OF PARTICIPANTS

DOWNLOAD ACCEPTED PAPERS

ADMINISTRATION

Ms. Graziella Michelante - EIASM Conference Manager
EIASM - PASSAGE DU NORD - 19 - 1000 BRUSSELS - BELGIUM
Tel: +32 2 226 66 62 - Fax: +32 2 512 19 29
Email: michelante@eiasm.be