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EDEN DOCTORAL SEMINAR ON MANAGERIAL ISSUES IN MARKETING


GRONINGEN, THE NETHERLANDS, NOVEMBER 26-30, 2007
INTRODUCING EDEN

For full information on the EDEN concept and benefits, please click here.

EDEN IN MARKETING

The programme in Marketing will include seminars on :

  • Research Methods in Marketing and Management
  • Consumer Research
  • Building Models for Marketing Decisions
  • Strategic Marketing Research
  • Interpretive Research Methods
  • Advanced Model Building in Marketing
  • Meta-Analysis for Management Research
  • Research Traditions in International Sales Management

COORDINATING FACULTY

Professor Peter Verhoef, University of Groningen

FACULTY

Peter C. Verhoef (1972) is Professor of Marketing at the Department of Marketing, Faculty of Economics, University of Groningen, The Netherlands. He obtained his Ph.D. in 2001 at the School of Economics, Erasmus University Rotterdam, the Netherlands. His research interests concern customer management, customer loyalty, multi-channel issues, category management, and buying behavior of organic products. He has extensively published on these topics. His publications have appeared in journals, such as Journal of Marketing, Journal of Marketing Research, Marketing Science, International Journal of Research in Marketing, Quantitative Marketing and Economics, Marketing Letters, Journal of Consumer Psychology, Journal of the Academy of Marketing Science, and Journal of Retailing. His work has been awarded with the Donald R. Lehmann award for the best dissertation based article in the Journal of Marketing and Journal of Marketing Research in 2003. He is currently an editorial board member of the Journal of Marketing, International Journal of Research in Marketing, Journal of Retailing, Journal of Service Research, and International Journal of Electronic Commerce. He has extensive teaching experience for undergraduate, graduate and Ph.D. students. He is also involved in executive teaching on customer management. He has consulting experience for several companies, such as KPN and Achmea. He is also the director and founder of the Customer Insights Center, University of Groningen.

Stijn van Osselaer, (1971) is Professor of Marketing at RSM Erasmus University. Earlier, he was on the faculty at the Graduate School of Business of the University of Chicago, as an Assistant Professor (1998-2002), Associate Professor (2002-2003), and Visiting Professor (2005). In 2007, he will serve as a Visiting Professor at the London School of Business. His research on consumer learning, branding, and loyalty programs has been published in, for example, the Journal of Consumer Research, Journal of Marketing Research, Journal of Experimental Psychology: Learning, Memory, and Cognition, and the Journal of Consumer Psychology. He won the Ferber Award for best article based on a dissertation in the Journal of Consumer Research. Van Osselaer serves on the editorial review boards of the Journal of Consumer Research and the Journal of Marketing and is an Area Editor for the International Journal of Research in Marketing. He co-chaired the Consumer Behavior Track of the annual conference of the European Marketing Academy (2005 and 2007) as well as the Association for Consumer Research European Doctoral Symposium (2007). Van Osselaer’s has taught Marketing Strategy, Consumer Behavior, and Behavioral Decision Theory to undergraduate, MSc, MBA, Executive MBA, MPhil, and PhD students.

Ajay Kohli, Emory University, is the Isaac Stiles Hopkins Chair in Marketing at Emory University’s Goizueta Business School. Professor Kohli has previously taught at the Harvard Business School and The University of Texas at Austin. He has also taught at the Koblenz School of Corporate Management, Germany, and Norwegian School of Management, Norway, and led executive education seminars in the U.S., Europe, Asia, and Latin America. He has been recognized several times for teaching excellence, and is the recipient of the Jack G. Taylor Teaching Excellence Award at UT-Austin.
Dr. Kohli has served as the founding Dean and Director of Emory University’s doctoral program in Business. Professor Kohli has conducted extensive research on building market-oriented organizations, sales management and industrial marketing. Thompson ISI lists him among the 100 most cited scientists in Economics and Business during the 1993-2003 decade. His research on market orientation with Dr. Jaworski received the Alpha Kappa Psi award for the best practice-oriented article published in the Journal of Marketing and the Sheth Foundation /Journal of Marketing award for long-term impact on the field of marketing. His work with Professors Jaworski and Menon, received the Jagdish N. Sheth Award for the best article published in the Journal of the Academy of Marketing Science in 1997. He is also the recipient of the college-wide Award for Research Excellence at UT-Austin.
Dr. Kohli’s research appears in many leading journals including the Journal of Marketing, Journal of Marketing Research, Strategic Management Journal, Journal of Academy of Marketing Science, Journal of Market-Focused Management, Marketing Letters, Journal of Business Research, and Industrial Marketing Management. He serves on the editorial boards of the Journal of Marketing, International Journal of Research in Marketing, Journal of Business Research, Journal of Business-to-Business Marketing, and the Asian Journal of Marketing.

Prof. P.S.H. Leeflang (1946) studied econometrics in Rotterdam, obtaining both his MA, in 1970, and his PhD, in 1974, at the Netherlands School of Economics. During 1970 - 1975 he was assistant Professor at the Interfaculty for Graduate Studies in Management at Rotterdam/Delft. He has been appointed in 1975 as Professor of Marketing at the Department of Economics, University of Groningen. He has authored or co-authored 15 books including “Mathematical Models in Marketing” (Stenfert Kroese, Leiden, 1974) with Philippe A. Naert, “Building Implementable Marketing Models” (Martinus Nijhoff, The Hague/Boston, 1978) and with Dick Wittink, Michel Wedel, and Philippe Naert “Building Models for Marketing Decisions (2000). Other examples of his published work can be found, inter alia, in Applied Economics, The Journal of Marketing, The Journal of Marketing Research, The International Journal of Research in Marketing, Management Science, The Journal of Economic Psychology, The International Journal of Forecasting. In 1978 - 1979 he was President of the European Marketing Academy and from 1981 - 1990 Vice-President of this Academy and in charge of the organization of the annual meeting of the Academy. In 1990 and 2003 he was Guest Professor of Marketing at the University of California at Los Angeles (Anderson Graduate School of Management) where he taught marketing, planning and strategy. He also taught PhD-courses in Alicante, Helsinki, Vienna and Innsbruck. From 1997 to 2001 he was the Dean of the Department of Economics and vice-Vice Chancellor of the University of Groningen. As a Professor of Marketing he is also affiliated to the European Institute of Advanced Studies in Management (EIASM) in Brussels (Belgium). In 1999 he became a member of the Royal Netherlands Academy of Arts and Sciences.

PROGRAMME OBJECTIVES

The marketing field is changing rapidly nowadays. Important new themes, such as getting connected to customers, co-creation, and brand cultivation, are getting attention. In this course the aim to discuss the latest theoretical developments within the scientific marketing (management) literature.

The course is divided into three general themes: (1) Marketing Strategy and Innovation, (2) Customer Management and Models, and (3) Branding a Behavioral Perspective. In the first theme Prof. Kohli will discuss topics such as market orientation, marketing’s influence within the firm, and market-driven innovation strategies. In addition, he will discuss the theory construction process, and what scholars can do to develop rigorous, interesting and high-impact theories pertaining to marketing strategy. In the second theme Prof. Verhoef, will discuss several topics within customer management, such as customer metrics, customer lifetime value, modeling customer behavior, and multi-channel customer management. Prof. van Osselaer will discuss the extant literature on branding in marketing. He will have a behavioral perspective discussing how psychological theories can be used in brand management research focusing on issues, such as memory and consumer learning, brand equity and brand extensions.
The course will consist of both lectures and discussions of scientific assigned articles from leading marketing journals.

PROGRAMME

Preliminary Programme

Monday Nov. 26
Prof. Peter Verhoef/ Stijn van Osselaere
11:00-12:30                     Introduction 
13:30-15:00                     Marketing: A Scientific View 
15:30-17:00                     Role of Marketing within Firm 
17:30-18:30                     Discussion on Research 

Tuesday Nov. 27           Branding and
Prof. S. van Osselaere/P. Verhoef
9:00-10:30                      Brand Management 1: Brand Equity 1
11:00-12:30                    Brand Management 2: Brand Equity 2 
13:30-15:00                    Brand Management 3: Brand Extension 
15:30-17:00                    Brand Management 4: Brand Dilution 
17:30-19:00                    Research Presentations 

Wednesday, Nov 28     CRM
Prof. P. Verhoef/A. Kohli
9:00-10:30                      CRM 1: CRM Strategies 
11:00-12:30                    CRM 2: Customer Loyalty 
13:30-15:00                    CRM 3: Customer Based Models 
15:30-17:00                    CRM 4: Customer Lifetime Value 
17:30-19:00                    Research Presentations 

Thursday, Nov 29         Marketing Strategy
Prof. A. Kohli/P. Verhoef
9:00-10:30                     Markstrat 1: Theory Construction Ajay
11:00-12:30                   Markstrat 2: Theory Construction Ajay
13:30-15:00                   Markstrat 3: Market Orientation Ajay
15:30-17:00                   Marktstart 4: Customer Solutions Ajay
17:30-19:00                   Research Presentations Ajay/Peter V.

Friday, Nov 30               Competition
Prof. P. Leeflang/P. Verhoef
9:00-10:30                     Competition 1: Competitive Reactions
11:00-12:30                   Competition 2: Competitive Reactions .
13:30-15:00                   Competition 2: Competitive Reactions Models 
15:30-16:30                   Wrap up 

PRACTICALITIES

TIME AND LOCATION
The seminar will be held in GRONINGEN, The Netherlands
The programme will start on November 26, 2007 and is scheduled to end November 30, 2007

PARTICIPATION FEE
The participation fee is 1500 €. This fee includes participation to the seminar, the documents, lodging and full board.
Doctoral students will be assigned rooms for two. Should you wish a single room, an extra fee of 50 € per night will be charged to you.
Cancellations made before November 9, 2007 will be reimbursed with 10% deduction of the total fee. No reimbursement will be possible after this date.

EIASM SCHOLARSHIPS
The Institute offers a limited number of scholarships of 700 € each. Scholarships are strictly limited to students coming from an EIASM Institutional Member (the Academic Council). Allocation of the scholarships is entirely at the discretion of the European Institute.

APPLICATIONS
Interested doctoral students should register online (and add the required documents) no later than September 26, 2007. Besides doctoral students, other researchers may participate. The number of participants will be limited to create a stimulating environment. The selection among the applicants will be conducted by the Institute’s Faculty. They will review the following documents which should necessarily complement each application form:

  • the applicant’s curriculum vitae demonstrating his/her capabilities of doing research ;
  • a letter of recommendation of his/her local faculty supporting the application ;
  • a two-page description of his/her doctoral research, indicating the general objectives.
  For more information, please contact:
The EDEN Team
EIASM - Rue FOSSÉ AUX LOUPS - 38 - BOX 3 - 1000 BRUSSELS - BELGIUM
Tel: +32 2 226 66 69
Email: eden@eiasm.be