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Luisa ANDREU - 
University of Valencia, Spain

Luisa Andreu is Associate Professor in Marketing at the Faculty of Economics, University of Valencia (Spain). Her current research focuses on Sustainable Tourism Marketing, Consumer Behavior in Tourism and Digital Marketing. Recently she has also undertaken research on the impact of P2P accommodation in tourism destinations. She has published her research in journals such as Journal of Sustainable Tourism, Tourism Management, Annals of Tourism Research, Current Issues in Tourism, Cornell Hospitality Quarterly, International Journal of Hospitality Management, Journal of Business Research, Psychology & Marketing, among others. She is an Associate Editor of Annals of Tourism Research and Tourism Review. She has been visiting scholar at the PennState University (2008), University of Cambridge (2011), and University of Surrey (2019). At the Faculty of Economics (University of Valencia), she is the academic director of the Double Degree in Tourism and Business Management. She is member of academic associations such as the Spanish Association of Scientific Experts in Tourism (AECIT) and the European Marketing Academy (EMAC).


Enrique BIGNE
University of Valencia, Spain

Enrique Bigné is Professor of Marketing at the University of Valencia (2001-) and formerly at Jaume I University (1996-2001). He has been visiting scholar at the University of Maryland (2011, 2012) and Berkeley Haas School of Business (2014). He chaired the Air Nostrum Chair on Service Quality

His main research interests are advertising, neuromarketing, virtual reality, and tourism destinations. His research on tourism has been published in Annals of Tourism Research, Current Issues in Tourism, Journal of Travel Research, and Tourism Management, among others. He chairs the Digital Marketing Research Group.

He has served as Head of Department, Vice-Dean, Dean, and Vice-Chancellor. He is the Editor of European Journal of Management & Business Economics (EJM&BE), and Executive editor of Journal of Tourism Analysis.


Marcello MARIANI  - 
University of Reading, UK

Marcello Mariani is a Full Professor of Entrepreneurship and Management at Henley Business School, University of Reading (UK). Marcello's research interests lie in the areas of management, entrepreneurship, innovation and marketing, with a particular focus on digital transformation of business and managerial practices, Industry 4.0 and its underlying digital technologies (especially big data and analytics, robotics and Artificial Intelligence), digital business models, eWOM, and inter-firm relationships.

He has authored more than 100 refereed publications, some of which have appeared in leading management, marketing and innovation academic journals. Within the tourism field, his work has been published in many different academic outlets including Tourism Management, Annals of Tourism Research, Journal of Travel Research, and more. Marcello sits in the Editorial Boards of the Journal of Travel Research and the International Journal of Contemporary Hospitality Management, among others.

His research has won several international prizes and awards from a wide range of international academic and research institutions. These include the Academy of Management (Charles H. Levine Best Conference Paper 2011) and the European Cultural Foundation (Cultural Policy Research Award 2006).

He is a faculty member of the European Institute for Advanced Studies in Management and a Senior Fellow of the Higher Education Academy. Since 2011 he contributes regularly as conference chair to the International Conference on Tourism Management and Related Issues under the aegis of the European Institute for Advanced Studies in Management.

University of Surrey, UK

Iis Tussyadiah is Professor of Intelligent Systems in Service and Head of Department of Hospitality in the School of Hospitality and Tourism Management at University of Surrey. Her research interest centers around the applications and implications of artificial intelligence, particularly in the travel, tourism, and hospitality sectors. Prof. Tussyadiah served as Vice President (2014-2017) and later President (2018-2020) of the International Federation for IT and Travel & Tourism (IFITT). She is a founding member of the Alliance for Innovators and Researchers in Tourism & Hospitality (AIRTH).

Prior to joining Surrey, Prof. Tussyadiah was Associate Clinical Professor in School of Hospitality Business Management, Carson College of Business, Washington State University, USA. From 2008-2012, she was Assistant Professor and Associate Director of the National Laboratory for Tourism and eCommerce (NLTeC) at Temple University, USA. She received her PhD in Information Sciences (with a concentration in Human-Social Information Sciences) from Tohoku University (東北大学) in 2006 under the supervision of Professors Hisa Morisugi and Tatsuhito Kono, supported by the Japanese Government through Monbukagakusho/MEXT Scholarship Program. Her Master's degree is in Industrial Engineering & Management (with a concentration in Engineering Economics) from Bandung Institute of Technology (Institut Teknologi Bandung).



Cathy HSU -
The Hong Kong Polytechnic University,
Hong Kong

Cathy Hsu is the Chair Professor of Hospitality and Tourism Marketing in the School of Hotel and Tourism Management at The Hong Kong Polytechnic University (PolyU). Prior to joining PolyU in July 2001, she was teaching in the USA for 12 years in two different state universities. Cathy is the Editor-in-Chief of Tourism Management. Her research foci have been tourist behaviors, resident sentiment, and hospitality marketing and branding. She has obtained numerous extramural and intramural grants and has over 300 refereed publications. She has served as a consultant and provided training to numerous hotel and tourism organizations over the years on service quality, branding, and marketing. Her most recent co-authored book, Tourism: The Business of Hospitality and Travel (6th ed.), was published by Prentice Hall in 2017. She received the John Wiley & Sons Lifetime Research Achievement Award in 2009 and International Society of Travel and Tourism Educator’s Martin Oppermann Memorial Award for Lifetime Contribution to Tourism Education in 2011.


University of Suffolk, UK & 
University of the South Pacific, 

Professor Luiz Moutinho (BA, MA, PhD, FCIM) is Visiting Professor of Marketing at Suffolk Business School, Faculty of Arts, Business and Applied Social Science, University of Suffolk, Ipswich, England, Visiting Professor of Marketing at The Marketing School, Portugal, and Adjunct Professor of Marketing at Graduate School of Business, University of the South Pacific, Suva, Fiji.

During 2015 - 2017 he was professor of BioMarketing and Futures Research at the DCU Business School, Dublin City University, Ireland. This was the first Chair in the world on both domains - BioMarketing and Futures Research. Previously, and for 20 years, he had been appointed as the Foundation Chair of Marketing at the Adam Smith Business School, University of Glasgow, Scotland. In 2017 Luiz Moutinho received a degree of Professor Honoris Causa from the University of Tourism and Management Skopje, FYR of Macedonia. ... see more..


Over the last six decades, tourism has experienced continued expansion and diversification, becoming one of the largest and fastest-growing economic sectors in the world (United Nations World Tourism Organization, 2018).

More specifically, in spite of sporadic shocks, international tourist arrivals have recorded a virtually uninterrupted increase: from 277 million in 1980 to 1.4 billion in 2018.

The United Nations World Tourism Organization (UNWTO) in its long-term outlook of future tourism trends (Tourism Towards 2030) estimates that international arrivals worldwide are expected to reach nearly 1.8 billion by the year 2030.

A number of major factors can explain this dramatic increase in demand for tourism: (1) the process of globalization; (2) the development of mass transportation and motorization (and the parallel decrease in cost of transportation due to improvements in technology); (3) the rhythm of increase of world GDP as well as the increase of income to be allocated to travels; (4) the introduction of new ICT applications in the work of public and private stakeholders in the tourism sector; (5) the general improvement of security and rights for tourists.

Every and each of the abovementioned factors is significantly contributing to shaping a different institutional landscape and economic environment for a number of economic players such as Convention Bureaus, Professional Conference Organizers, Destination Management Companies, Airlines, Hotels, Conference Venues, Congress Centers, Convention Centers, Exhibition Centers. Moreover, companies in the tourism sector are confronted with increasing managerial challenges and have to deal with a turbulent and fast changing environment.


For the Tenth International Conference on Tourism Management and Related Issues to be held in September 2022 in Valencia we invite contributions that focus especially, but not exclusively, on tourism, travel, leisure and hospitality management, with an emphasis on:

  • Hospitality management
  • Destination management & marketing
  • Congress management
  • MICE
  • Air transportation management
  • Antecedents of tourism collaboration
  • Archaeological sites management
  • World Heritage and intangible cultural heritage management
  • Urban and regional tourism planning
  • Tourism policies
  • Inter-organizational dynamics (e.g., mergers and acquisitions, joint venture, strategic alliances, coopetitive strategies, etc.) in the tourism sector 
  • Tourism marketing
  • Consumer behaviour and customer satisfaction
  • Online consumer behaviour and eWOM
  • Renewable sources of energy and tourism 
  • Glocalisation: managing the global and the local in the tourism industry
  • Human resources management
  • Ecotourism and sustainable tourism development
  • Entrepreneurship and SMEs
  • Performance management
  • Revenue management
  • ICT and tourism
  • Virtual and augment reality in tourism
  • Big data and business intelligence
  • Robots in tourism
  • Artificial intelligence
  • Automation
  • CSR
  • Sharing economy and tourism
  • Managing the skies: air transportation

The topics reported above are indicative and informative rather than exclusive. Other interesting work on tourism management and related issues that is not closely related to the themes above will be taken into consideration.

We invite full papers, doctoral research papers, poster papers, abstracts, and research proposals on any of the aforementioned topics without any specific constraints in terms of theoretical perspectives and methodological approaches.

To advance investigation on tourism management and to further expand its theoretical and practical bases and boundaries, we need to explore, apply and confront both conceptual and empirical wisdom and scholarship stemming from different perspectives. Therefore, both business practitioners and academics are invited to submit their contributions. 




In case of acceptance, full papers will be requested by August 30, 2022 (all useful details will be included in the acceptance letter).

All accepted papers must be presented by at least one of the authors.


The Conference Programme is available HERE (updated Sep 13)

HOW TO UPLOAD YOUR FINAL PAPER (in case of acceptation)

Here is the procedure to upload your document: BEFORE August 30

* go on the EIASM web site (http://www.eiasm.org)
* from “My Profile” (read button on the top right of the page), select “consult my events”
* enter your login (which is your email)
* add your password (in case you have forgotten one of them, please follow the procedure indicated)
* At that stage, you will see that your paper is needed
Please check the title of your submission and the names of the co-authors. Don’t hesitate to update any information.

Please make sure to follow these general guidelines when preparing your final paper:
- Max 30 single-spaced pages
- Max 2000 KB in size (maximum) + 350 KB for other files related to your submission
- Margins: 2.54 cm (top, bottom, left and right)


You may find more information concerning the 2011 edition of this conference (held in Rimini, Italy) in the following website:http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=789

More information concerning the 2012 edition of this conference (held in Nice, France) in the following website:http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=890

More information concerning the 2013 edition of this conference (held in Barcelona, Spain) in the following website:http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=960

More information concerning the 2014 edition of this conference (held in Rome, Italy) in the following website:  http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=1052   

More information concerning the 2015 edition of this conference (held in Kos, Greece) in the following websitehttp://www.eiasm.org/frontoffice/event_announcement.asp?event_id=1128

More information concerning the 2016 edition of this conference (held in Krakow, Poland) in the following website:http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=1181

More information concerning the 2017 edition of this conference (held in Milan, Italy) in the following website: http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=1246

More information concerning the 2018 edition of this conference (held in Prague, Czech Republic) in the following website: http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=1331

More information concerning the 2019 edition of this conference (held in Venice, Italy) in the following website: http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=1386%20

The conference has proved so far a forum for the dissemination of cutting-edge research in tourism and hospitality management with papers presented at the conference later being published in the top tier academic journal (rated 4* and 3* ABS journals for the subject area “Sector Studies”). 

The high quality of the papers presented on the occasion of the first, second and third editions of the conference allowed us to publish a special issue of the journal Anatolia titled “Managing Tourism in a Changing World: Issues and Cases” (Eds. Rodolfo Baggio and Marcello M. Mariani), a book by Routledge-London titled “Managing Tourism in a Changing World: Issues and Cases” (Eds. Rodolfo Baggio, Wojchech Czakon and Marcello M. Mariani) and two books by Palgrave-New York, titled respectively “Tourism Management, Marketing and Development Volume I: the Importance of Networks and ICTs” (Eds. Marcello M. Mariani, Rodolfo Baggio, Dimitrios Buhalis and Christian Longhi) and "Tourism Management, Marketing, and Development: Performance, Strategies, and Sustainability” (Eds. Marcello M. Mariani, Wojchech Czakon, Dimitrios Buhalis and Ourania Vitouladiti) Last but not least, a collections of papers are under consideration for publication in a further volume with a relevant international publishing house.

Potential publication opportunities 

The best manuscripts presented at the conference will be considered for potential publication in the following journals

Tourism Management (CABS 4): https://www.journals.elsevier.com/tourism-management

Journal of Sustainable Tourism (CABS 3): https://www.tandfonline.com/journals/rsus20

Please consider that there is no guarantee of publication. Each manuscript will undergo a standard blind peer review process consistently with the journal rules and guidelines.   




The Conference will start on Thursday, September 29, around 8:30 am and is scheduled to end at approximately 5pm on the following day. (more details about the programme will be available early September)


The conference will take place in the premises of:

University of Valencia - Faculty of Economics

Campus Tarongers

Avda. Tarongers, s/n

46022 Valencia (SPAIN)

Contact address: http://www.uv.es/economia

see also the nice video about the University



València is accessible by plain, train or car :

By plane. The airport, situated just 8 kilometres from the centre of València, has regular daily flights to popular domestic and international destinations.

By train. The city also has two main railway stations, the Estación del Norte, from which the local train network operates, and Joaquín Sorolla, offering AVE high-speed rail services to Madrid, Cuenca, Seville and Córdoba. ALVIA and EUROMED long-distance trains also depart from Joaquín Sorolla, providing connections to cities including Barcelona. 

By car. València is equipped with a modern motorway network making it easily accessible from any city on the mainland. These include the AP-7, which runs north to south along the Mediterranean coast connecting the city with Barcelona, and the A-3 running from València to Madrid.

Please check information of interest at https://www.visitvalencia.com/en/plan-your-trip-to-valencia/to-get-to-valencia 



The Faculty of Economics is located on the Tarongers Campus, one of the University of Valencia’s three campuses. It is on the north-west side of the city, and is connected by public and private transport to the other areas of the Region.

Please check information (transport and maps) about the Faculty of Economics at http://ir.uv.es/6JDzhA2 

For further information, visit http://www.uv.es/economia





Silken Puerta Valencia (4 STAR HOTEL)

Barceló Valencia (4 STAR HOTEL)

Casual de las Artes Valencia (3 STAR HOTEL)

Sweet Hotel Renasa (3 STAR HOTEL)




The fees include participation to the conference, access to the conference papers, lunches and morning and afternoon refreshments. 

(The reverse charge mode could be applied for Spanish participants with a VAT number.
Please contact G. Michelante (michelante@eiasm.be) with your complete VAT number and full and exact invoice addressee in copy/paste mode. You will then get a reverse charge mode invoice)

Participants coming from the Host Institution (University of Valencia, Spain) are entitled to get a special price (200 EUR + VAT). Please contact G. Michelante (michelante@eiasm.be) with your exact invoice addressee in copy/paste mode. You will then get the special reduced invoice) 

For participants affiliated with an institution that is member or associate member of the EIASM's
Academic Council
302,50 € (including 52,50 € VAT)
For participants coming from another academic institution 350,90 € (including 60,90 € VAT)

Cancellations made before September 1, 2022 will be reimbursed minus 20% of the total fee. No reimbursement will be possible after that date.

Payments should be made by :

  • The following credit cards: Visa or Eurocard/Mastercard/Access




Ms. Graziella Michelante - EIASM Conference Manager
Tel: +32 2 226 66 62 - Fax:
Email: michelante@eiasm.be